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: You must be the sole owner, and the device must be fully paid off.
: Best for companies upgrading to new phones ; provides immediate quotes applied to new devices.
: Final value is determined upon AT&T's inspection. Signs of wear may lead to adjusted values, though even zero-value devices can be submitted for responsible recycling. Using Your Credit Credits received through the program can be used for: Buying AT&T accessories or new devices. Paying your AT&T wireless bill. Making a down payment on a new AT&T Next installment plan. Donating the value to help bridge the digital divide. Business Trade-In vs. Buyback For business customers, AT&T offers specialized programs:
: Visit an AT&T retail store for evaluation and potentially receive instant credit.
: You are restricted to trading in five qualifying devices within any 12-month period.
: For online trades, devices must be shipped within 30 days of accepting the trade-in offer or activating a new device.
The AT&T Trade-in Program allows customers to turn in old wireless phones and other eligible devices for AT&T promotion cards or monthly bill credits. This program is designed to provide value for used electronics while keeping them out of landfills. The process typically follows these core steps:
: Start by selecting your device model and answering questions about its condition on the AT&T Trade-in page to receive an initial quote.