If you are a member, you have a major advantage. Members get 24/7/365 Geek Squad® tech support for any device, regardless of where or when it was purchased. This covers remote troubleshooting for software, OS installs, and device setups. Store Support vs. Remote Support
Monday–Friday, 7:00 AM – 6:30 PM CT. Chat: Monday–Friday, 9:00 AM – 5:00 PM CT. The "Total" Advantage: 24/7 Expert Help best buy customer service hours
Best Buy provides around-the-clock online chat support for general questions, order status, and technical help. Phone Support (1-888-BEST-BUY): Monday–Friday: 10:00 AM – 9:00 PM (Local Time). Saturday: 8:00 AM – 8:00 PM (Local Time). Sunday: 8:00 AM – 6:00 PM (Local Time). Best Buy Business Support: If you are a member, you have a major advantage
Whether you’re stuck with a frozen laptop at midnight or need to return a fridge on a Sunday afternoon, knowing when and how to reach Best Buy can save you a lot of frustration. Store Support vs
Here is everything you need to know about Best Buy’s customer service hours and the best ways to get help.