: Agents perform in-home repairs for major appliances (refrigerators, laundry) and TVs sized 42" and larger, regardless of where the item was originally purchased.
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Best Buy's Geek Squad is one of the largest tech support and repair operations in North America, with approximately 20,000 agents performing 5 million repairs annually. Originally an independent company founded in 1994, it became a Best Buy subsidiary in 2002. Service Tiers and Specialized Repairs : Agents perform in-home repairs for major appliances
: They provide screen and battery replacements for smartphones. For Apple products, Geek Squad acts as an Apple Authorized Service Provider, using genuine parts and Apple-trained technicians. Service Tiers and Specialized Repairs : They provide
: Services include PC tune-ups, hardware installation (RAM, GPUs), motherboard repairs, and virus removal .
: Level 1 data recovery and data transfers from old hard drives to new machines are available in-store. Repair Costs and Membership Benefits
Geek Squad offers a broad spectrum of repair and diagnostic services across multiple device categories: