Once the warehouse receives the item, it can take up to 2 weeks to process the return, plus an additional 5 business days for the credit to appear. 3. Special Cases & Limitations Best Buy Gift Cards Frequently Asked Questions

In many cases, especially for in-store returns, associates may issue the refund onto a new store merchandise card or e-gift card instead.

Refunds to a gift card are usually available within 30 minutes of the transaction.

Returning a purchase made with a follows the standard Best Buy Return & Exchange Promise , but with specific rules for how you receive your refund. 1. How the Refund is Issued

Best Buy typically credits the return amount back to the original gift card used for the purchase.

If you no longer have the physical card, you can call 1-888-BEST BUY to request a replacement once the return is processed.