Best Buy Open Box Laptop Return Policy Apr 2026

The fastest method. Bring the laptop, receipt (digital or paper), and all accessories to the Customer Service desk .

For online orders, you can print a prepaid shipping label from your Best Buy account. Important Caveats Best Buy Return & Exchange Policy best buy open box laptop return policy

Open-box laptops still carry a manufacturer's warranty, which usually resets to the date of your purchase. Return Methods The fastest method

Items must be returned with all original contents and packaging. If a laptop is returned missing components (like the power adapter), a deduction may be taken from your refund—typically around 15% . The fastest method. Bring the laptop

The return period begins on the day you receive the product. 15 days. My Best Buy Plus™ & Total™ Members: 60 days.