If the TV is defective, damaged in shipping, or incorrect, you can request an exchange for a replacement.
The window for exchanging a TV depends on your membership status: Standard Members: 15 days. My Best Buy Plus™ & Total™ Members: 60 days. 2. Qualified Conditions for Exchange
Best Buy allows TV exchanges for most customers within of purchase or delivery. Exchanges can typically be completed in-store or by mail, though larger TVs that were home-delivered may require a scheduled pickup. Best Buy TV Exchange Overview 1. Exchange Timeframes
If the TV is defective, damaged in shipping, or incorrect, you can request an exchange for a replacement.
The window for exchanging a TV depends on your membership status: Standard Members: 15 days. My Best Buy Plus™ & Total™ Members: 60 days. 2. Qualified Conditions for Exchange
Best Buy allows TV exchanges for most customers within of purchase or delivery. Exchanges can typically be completed in-store or by mail, though larger TVs that were home-delivered may require a scheduled pickup. Best Buy TV Exchange Overview 1. Exchange Timeframes