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: Write questions from the user's point of view using "I" statements (e.g., "How do I track my order?") .

: Ensure each Q&A pair is understandable on its own without requiring context from other sections . Write Better FAQs for Your Website FAQ on the site

: Audit customer support tickets, emails, social media comments, and chat logs to find recurring questions . : Write questions from the user's point of

: Keep answers short (ideally under 100 words) and avoid industry jargon . social media comments