Flatpack_source_file.zip | ESSENTIAL – 2027 |

To turn those source files into a published article, you generally need to follow these steps: 1. Prepare the CSV File The CSV acts as the "map" for your import. It must include: : The name of the article. URL Name : A unique identifier for the web link.

Check the Import Status to ensure there are no formatting errors. Flatpack_Source_File.zip

Upload your .zip file and select the appropriate . To turn those source files into a published

: Often named html/ for the text content and images/ for any visual assets referenced in the HTML. 3. Configure the Property File URL Name : A unique identifier for the web link

Your Flatpack_Source_File.zip should have a clean directory structure so the importer can find everything: : Contains your .csv file.

Many "Flatpack" or Salesforce-style imports require a .properties file within the ZIP. This tells the system how to encode the data (e.g., DateFormat=yyyy-MM-dd ) and which character set to use (typically UTF-8 ). 4. Run the Import Log into your dashboard. Navigate to Import Articles .