: Assistance with VPN connectivity (NIEHS-Onsite/Remote) and networking issues.
The help desk provides , which includes initial problem tracking and resolution for a variety of IT issues: nih it help desk
: Submit a Request for Service at itservicedesk.nih.gov. Phone Support : Toll-Free : 866-319-HELP (4357) Local : 301-496-4357 TTY : 301-496-8294 Structure nih it help desk
To ensure requests are prioritized and routed correctly, users are encouraged to submit formal tickets rather than using email or voicemail. nih it help desk
: Requesting or troubleshooting access to SharePoint and internal systems like TechTracS.