: Submit the specific item through the False Positive portal. You will need to provide your email and a brief description.
: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information. norton.com
: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review : Submit the specific item through the False Positive portal
If a legitimate file or website is being blocked, you can request a re-evaluation: you can request a re-evaluation: