The station is monitored by CCTV and staffed around the clock for passenger safety.
While the station building never closes, specific amenities follow fixed schedules:
Generally open Monday–Saturday from 06:10 to 22:15 and Sunday from 07:00 to 22:15 . Outside these hours, use the Self-Service Ticket Machines on the concourse.
Located near Platform 12, typically available from 07:00 to 22:00 daily.
Public and accessible toilets are available 24/7 on Platforms 1 and 12.
Does not run 24/7. The last train from Paddington typically departs around 23:47 , and service resumes at approximately 05:17 .