Buy — Play

This report outlines the procedures for reporting issues related to purchases ("play buy") on the Google Play Store, including fraudulent apps, unauthorized charges, and refund requests.

If an app you purchased is fraudulent, deceptive, or violates policies, you can flag it directly to Google for investigation.

: Use the Unrecognized Transactions Troubleshooter to confirm if a charge is from Google Play. play buy

: You can track the progress of your claim through the same portal. 3. Requesting Refunds for Recent Purchases

Select a reason (e.g., "Harmful to device" or "Fraud") and submit. This report outlines the procedures for reporting issues

: If you find an unauthorized charge, use the Report Unauthorized Purchases form .

If you accidentally purchased an item or it doesn't work as expected, you can request a refund within specific timeframes. Report charges you don't recognize - Google Play Help : You can track the progress of your

: Apps must perform as expected and cannot contain false claims in descriptions or screenshots. How to Flag : Open the Google Play Store app. Go to the app's detail page. Tap More (three dots) > Flag as inappropriate .