Related Articles: [setup] Page

When setting up a "Related Articles" section, the goal is to guide users through their journey by providing logical next steps that minimize effort. This section is typically placed at the bottom of a knowledge base article to act as a "next course" for readers. Strategies for Selecting Related Articles

: Group articles that share a similar subject or theme. Related Articles: [setup]

: Brainstorm based on where a user might want to go next after completing the current task. For example, a "Setting up an account" article should link to "Customizing your profile". When setting up a "Related Articles" section, the

: If the main article covers a common issue, link to related bug fixes or "What to do if this doesn't work" guides. Implementation Best Practices : Brainstorm based on where a user might

How to Write Knowledge Base Articles for Better Self-Service