Support requests typically require users to provide their name, company, and phone number to help technicians identify the specific equipment and installation type.
Specialized support is available for various modules, such as risk management and educational/commercial tools, though certain modules like the Equity Module may have restricted availability depending on the service tier. 3. Reporting and Diagnostic Services
The system is built on a complex architecture of over and 16,000 lines of Excel Macro/VBA code . Support services typically focus on maintaining this infrastructure for non-web-based versions of Microsoft Excel (from Excel 5 to Excel 2024) running on Windows. 2. Core Support Features Technical assistance for AZMATH users generally includes: Technical Support Services – AZMATH
Support services assist users in utilizing 200 specific AZMAT System commands alongside standard Excel functions to develop custom financial models.
The system is capable of producing up to the minute. While the system itself automates many reporting tasks, technical support often involves: Support requests typically require users to provide their
Users are encouraged to use "Additional notes" fields in support reports to describe specific symptoms or issues encountered during operation. 4. Technical Specifications for Support
Support technicians ensure the system remains compatible with the following environments: Windows 3.1 through Windows 11 . Reporting and Diagnostic Services The system is built
A comprehensive 200-page digital manual is integrated directly into the system to provide immediate user guidance.