: "That's one way to look at it—may I share another possibility?" Seek Specifics : "What specifically did you see/observe?"
: "I have a dilemma and I need some help with it." The Conflict Resolution Phrase Book: 2,000 Phr...
To prevent escalation, the book suggests avoiding ("always/never"), dismissive language ("whatever"), and accusatory questions . Purchasing Options The Conflict Resolution Phrase Book - Traicie : "That's one way to look at it—may