In 2022, Ericsson completed a $6.2 billion acquisition of Vonage to integrate its unified communications (UCaaS) and contact center (CCaaS) solutions into its global 5G network.
In the early 2000s, Vonage pioneered Voice over Internet Protocol (VoIP) technology, allowing consumers to make phone calls over high-speed internet instead of traditional landlines. During this era, served as the primary gateway for consumers to access this new technology. Customers would visit Best Buy to purchase the physical Vonage Box (a telephone adapter) and sign up for service plans, effectively transitioning residential homes into the digital age. Vonage's Strategic Pivot vonage best buy
Over the last decade, Vonage underwent a massive transformation. Moving away from its identity as a residential home phone provider, the company refocused on . Key milestones in this evolution include: In 2022, Ericsson completed a $6